Payment and shipping

payment and shipping

The following conditions apply:

Terms of delivery

The delivery takes place within Germany and in the following countries: Austria, France, Switzerland, Italy, Spain, Belgium.



Shipping costs (including VAT)


Deliveries within Germany:

We do not charge shipping costs.


Deliveries abroad:

We calculate the shipping costs abroad according to the order value (gross weight value):

Worldwide / Europe / EU:
Goods value up to 25 € = 8.90 €
Goods value above 25 € to 75 € = 12.90 €
Goods value over 76 € to 150,00 € = 18,90 €
Goods value over 150 € = 30,00 €



Delivery of download articles:

In the case of goods delivered by download, no shipping costs will be charged.

Download items will be sent to you as a file (file format see article description) by e-mail within 24 hours after order (with agreed prepayment after the date of your payment instructions).

You can download downloadable articles via an e-mailed link.
The sending of this e-mail with access data for the execution of the download takes place within 24 hours after the order (with agreed prepayment after the time of your payment instructions).

You can download downloadable articles in your customer account.
The download will be made within 24 hours of the order (if payment is agreed upon after the date of your payment instructions).
You will also be informed by e-mail about the provision.

Delivery periods

If no other deadline is stated in the article description, the goods will be delivered in Germany within 3 - 5 days, for deliveries abroad within 5 - 7 days after order confirmation (with agreed prepayment after the date of your payment instructions).
Please note that on Sundays and holidays, no delivery will occur.
If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made a different agreement with you. The delivery time is determined in this case according to the article with the longest delivery time you ordered.

In case of self-collection, we will inform you by e-mail about the delivery of the goods and the possibilities of taking off. In this case, no shipping costs will be charged.



Terms of payment

For deliveries within Germany you have the following payment options:

- Cash on pickup

- Prepayment by bank transfer


- Payment by PayPal

- Payment by Amazon Pay


- payment by COD (plus COD fee 9.90 €)


For deliveries abroad, you have the following payment options:

- Prepayment by bank transfer
- Payment by PayPal
- Payment by amazon payments

Further details on payment

We reserve the right, in individual cases, to carry out the delivery only by payment in advance.
Payment by invoice is only possible for authorities and companies.

The invoice amount has to be compensated for payment on account within 14 days.


Our bank details:

Huettenberger Bank eG
BLZ: 50069455
Account: 21792
IBAN: DE73500694550000021792
BIC: GENODE51HUT

If you have any questions please do not hesitate to contact us.